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Refund Policy
At ZCARE LOGISTICS LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Customers may request a refund or return within 7 days of receiving the product. To be eligible for a refund, the item must be unused, unworn, and in the same condition that it was received, including original packaging and tags.
Once we receive and inspect the returned item, we will notify you about the status of your refund. If approved, the refund will be processed and issued to your original payment method within a reasonable number of business days.
Please note that shipping costs are non-refundable, and customers may be responsible for return shipping unless the item received was damaged, defective, or incorrect.
If you receive a damaged or incorrect product, please contact us as soon as possible so we can resolve the issue quickly.
ZCARE LOGISTICS LLC reserves the right to refuse returns that do not meet the conditions stated in this policy.